Lessons
Five pages on how to treat guests with food allergies: get the facts, leave the decision with them, and never add to their worry.
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1
Taking Allergy OrdersGather accurate information, present it clearly, leave the choice with the guest, and watch your words.
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2
Cross-ContactExplain possible contact honestly, without guessing, hiding it, or deciding the risk for them.
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3
The Major AllergensThe Big 9, with common menu examples.
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4
Reading Ingredient LabelsFind the ingredients list and Contains line. Do not guess when a label is unclear or missing.
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5
If a Guest ReactsStay calm, get help, and keep your language steady. Joking about allergies is never okay.
Already know the material? Use the Quick Guide as a one-page checklist during a shift, or take the Quiz when you are ready.
This is educational reading. It does not replace your restaurant’s allergy procedures, medical advice, or local regulations.